Our

Terms of Service

TERMS OF SERVICE

By purchasing SBS Computer Consultancy (Pvt) Ltd (also known as SBSCC) products and services, you agree to these terms and conditions/terms of use/privacy notice/refund policy:

Terms & Conditions for Cloud Server
1. You may use our server for installing and hosting your Windows based Accounting Applications.
2. You should have your own license for the applications you host on our server.
3. You should not use the server in any manner that is a violation of applicable laws.
4. Using our server to send bulk/spam emails and browsing are prohibited.
5. You need minimum 2  Mbps Broadband/ADSL internet connection to get great speed.
6. 99.9% Uptime on network and state of the art Security Guarantee.
7. Initially it may take up to 12-24 hours to activate your Server.

Terms & Conditions for WebAccountLive
1. You will receive WebAccountLive Software as a Service (SaaS) to use online.
2. You will receive free upgrades and unlimited users with WebAccountLive.
3. You should not use our service in any manner that is a violation of applicable laws.
4. You need internet connection and a web-browser to use WebAccountLive.
5. Any form or report customisation will be charged separately if applicable.
6. Any additional training or support will be charged separately if applicable.
7. 99.9% Uptime on network, weekly backup and state of the art security guarantee.

Terms & Conditions for MYBOS
1. SBSCC MYBOS - Server Edition is licensed and priced for full product per server/computer.
2. An annual mandatory license fee is due each year on your initial system purchase anniversary date.
3. This fee renews your license another year and entitles you to all product updates at no extra charge.
4. Training, support and form customisation comes under Cover Plan, will be charged separately if required.
5. MYBOS Cloud Server is available only for MYBOS software purchased clients.
6. Any additional training, support or addon will be charged separately if applicable.
7. You should not use our productin any manner that is a violation of applicable laws..

Terms & Conditions for Desktop Software Hosting (MYOB & Software Hosting)
1. Windows Desktop Software hosted as a service on a Windows 2008 R2 Dedicated Cloud Server.
2. You should provide your hosting software setup to install on our shared cloud server.
3. You should have your own license for your hosting software and data files.
4. You need minimum 2 Mbps broadband/ADSL internet connection to get great speed.
5. 99.9% Uptime on network and state of the art security guarantee.

Terms & Conditions for MYOBPREMIERCLOUD
1. You will receive non-exclusive MYOB Premier Software and Company File(s) with MYOBPREMIERCLOUD. You can access MYOB Premier Software via internet and use it for your business function as long as you subscribe our service.
2. You are not allowed to download the non-exclusive MYOB Premier Company File(s) to your local computer(s) from our server under any circumstances.
3. One Company File (data file) will be provided with the initial plan, you can add additional Company File(s) to your directory or server any time with onetime payment as per your requirements.
4. You need minimum 2 Mbps Broadband/ADSL internet connection to get great speed. 99.9% Uptime on network and state of the art security guarantee.
5. MYOB training and support are chargeable separately.
6. This service is available only for Sri Lankan companies.

Terms & Conditions for Amazing Web-Up (Website Design)
1. You should have your own domain and hosting or you can buy our hosting solutions.
2. You must select and buy your own premium template from our website.
3. We will be customizing the template with your logo, images and contents only.
4. We customize only up-to 7 pages without any additional charges.
5. Typically website launch will be in 30-45 working days.
6. Finally your website will be installed on your domain name.
7. 03-Month free website submission (Yahoo, Dmoz, Google and more).
8. 12-Month free support will be provided (only minor modifications for the existing layouts).


TERMS OF USE

1. ACCEPTANCE OF TERMS

1. Your access to and use of sbscchosting.com (the "Website") and any Services referred to in Clause 2, is subject exclusively to these Terms of Use ("TOU"). You will not use the Website/Services for any purpose that is unlawful or prohibited by these TOU. By using the Website/Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these TOU you must immediately stop using the Website/Services.
2. We reserve the right to update or amend these TOU at any time and your continued use of the Website/Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the TOU regularly for any changes; this can be done by clicking on the "Terms of Use" hyperlink located at the bottom of our web pages.

2. THE SERVICES
The Website may provide a variety of resources such as e-mail, forums, downloads, tools, cloud and product information (collectively "Services") designed to assist you and to enable you to communicate with us and/or other visitors to the Website. Unless stated otherwise the Services are for your personal and non-commercial use only.

3. USER ACCOUNT, PASSWORD AND SECURITY
1. If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service.
2. You are responsible for maintaining the confidentiality of the username and password and also for all activities which take place under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security.
3. In no event will the Website be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password.
4. You may not use another person account at any time, without the express permission of the account holder and SBSCC.

4. ACCEPTABLE USE
1. You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials ("the Content"), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. ; We do not control or endorse the Content and cannot guarantee the accuracy, integrity or quality of such Content and you acknowledge that by using the Services you may be exposed to Content that is offensive and/or indecent. The Website will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the Services and you agree to bear all risks associated with the use of any Content, including any reliance on the accuracy or completeness of such Content.
2. In using the Website/Services/Servers/Cloud Servers/Cloud Storage you agree not to:
1. use the Services/Servers/Cloud Servers to send junk email, spam, chain letters, pyramid schemes or any other unsolicited messages, commercial or otherwise;
2. post, publish, distribute or disseminate material or information that is defamatory, infringing, obscene, indecent, threatening, abusive, harassing or unlawful;
3. post, publish, distribute or disseminate material or information that incites discrimination, hate or violence towards any person or group on account of their race, religion, disability, nationality or otherwise;
4. threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy and publicity) of others;
5. use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party;
6. make available or upload files that contain a virus, worm, trojan or corrupt data that may damage the operation of the computer or property of another;
7. impersonate any person or entity for the purpose of misleading others;
8. violate any applicable laws or regulations;
9. use the Website/Services/Servers in any manner that could damage, disable, overburden or impair the Website/Services or interfere with any other party's use and enjoyment of the Website/Services/Servers;
10. post, publish, distribute or disseminate material or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or confidential information disclosed in the course of employment or under a confidentiality agreement);
11. attempt to gain unauthorised access to any of the Services, other accounts, computer systems or networks connected to the Website/Services through hacking, password mining or any other means.
12. any other abusive services causing disruption in our operations (including inbound and outbound attacks / etc.)
13. We have no obligation to monitor the Services but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove any material that breaches these TOU or is otherwise objectionable.

5. TERMINATION
We have the right to terminate your access to any or all of the Services at any time, without notice, for any reason, including without limitation, breach of these TOU. We may also at any time, at our sole discretion, discontinue the Website/Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website/Services.

6. LINKS TO THIRD PARTY WEBSITES
The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that the Website is not responsible for the content or availability of any such sites. If you are unhappy with the content of a website that the Website links to please contact that website directly.

7. DATA INTEGRITY
The subscriber is responsible for keeping a complete and current copy of their website files as a backup on a remote system (not solely on SBSCC servers). SBSCC is NOT RESPONSIBLE for any lost files, information or data. Although SBSCC backups may include subscriber sites and information for disaster recovery purposes, these backups are not to be relied on by the subscriber. SBSCC does not guarantee to possess the most current copy of a subscriber's website in its own backups. In the event of accidently deleting the data, SBSCC may be providing you with the files from the back up at an additional charge.

8. INTERNATIONAL USE
You agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside and with all local laws and rules regarding acceptable use of and conduct on the Internet.

9. INTELLECTUAL PROPERTY RIGHTS
1. The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
2. The Website does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.

10. INDEMNITY
You agree to indemnify and hold the Website harmless from and against any breach by you of these TOU and any claim or demand brought against the Website by any third party arising out of your use of the Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by the Website in consequence of your breach of these TOU.

11. ABUSIVE BEHAVIOUR
SBSCC reserves the right to suspend/terminate client's account if the client engages in any abusive behaviour which includes making threat, using derogatory or abusive language or complaining against SBSCC or its staff billing or making any public defamatory remarks on forums/blogs/websites.

12. DISCLAIMERS AND LIMITATION OF LIABILITY
1. Use of the Website/Services is at your own risk. The Website/Services are provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
2. To the extent permitted by law, the Website will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website/Services.
3. The Website makes no warranty that the Website/Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website/Services will be uninterrupted or error free, that defects will be corrected or that the Website/Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.
4. Nothing in these TOU shall be construed so as to exclude or limit the liability of the Website for death or personal injury as a result of the negligence of the Website.
5. Nothing in these TOU shall affect your statutory rights as a consumer.

13. BANDWIDTH FAIR USAGE POLICY 
 
SBSCC provides unmetered data on Cloud Server plans which offer generous fair use data transfer. Data transfer covers bandwidth usage per server with up to 1000GB (1TB) of data transfer per month use without any additional charge. 
 
Customers may use this data for any purpose other than those unacceptable as stated in our Terms of Use. Customers will receive a notice warning upon reaching 75% of their allowance. Usage beyond this limit will incur a charge mentioned on our shopping cart.  Please contact our Support Desk should you wish to purchase an additional bandwidth.
 
Should SBSCC deem a customer’s account as exceeding fair use bandwidth consumption which causes interference with other users, SBSCC will notify the customer and allow the customer to remedy the problem. However, should a customers’ bandwidth usage be significantly greater than fair use, SBSCC reserves the right to suspend the customers account where appropriate.

14. SEVERANCE
If any of these TOU should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining TOU shall survive and remain in full force and effect and continue to be binding and enforceable.
Terms for Domain Names
 
This represents an addendum to the Customer Master Agreement between yourself and us for Domain Registration
 
CUSTOMER DOMAIN REGISTRATION PRODUCT AGREEMENT EXTENSION
 
SBS Computer Consultancy (Pvt) Ltd (hereinafter referred to as "Parent") AND you (hereinafter referred to as "Customer") HAVE entered into a Customer Master Agreement ("Agreement") effective from December 1, 2013 of which this "Domain Registration Product Agreement Extension" is a part.
 
WHEREAS, Parent is authorized to provide Internet registration and management services for domain names, for the list of TLDs mentioned within APPENDIX 'B';
 
WHEREAS, the Customer wishes to purchase Registration and/or Management and/or Renewal and/or Transfer for the list of TLDs mentioned within APPENDIX 'B' through Parent;
 
NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:
 
1. DEFINITIONS
 
(1) "TLD" refers to .COM, .NET, .ORG, .BIZ, .INFO, .NAME, .US, .IN, .EU, .UK, .TRAVEL, .WS, .COOP, CentralNIC, .MOBI, .ASIA, .ME, .TEL, .MN, .BZ, .CC, .TV, .CN, .NZ, .CO, .CA, .DE, .ES, .AU, .XXX , .RU, .PRO, .SX, .PW, .IN.NET and .CO.DE
 
(2) "gTLD" refers to .COM, .NET, .ORG, .BIZ, .INFO, .NAME, .TRAVEL, .COOP, .MOBI, .ASIA, .TEL, .XXX AND .PRO
 
(3) "Domain Order" refers to an Order fulfilled by the Customer through the Parent under this Domain Registration Product Agreement Extension.
 
(4) "Registrant" refers to the registrant/owner of a Domain Order as in the OrderBox Database.
 
(5) "Registrar" refers to the Registrar of a Domain Order as in the OrderBox Database and/or shown in the Whois Record.
 
(6) Registry Operator refers to the Organisation/Entity that maintains the registry of a TLD of a Domain Order.
 
(7) "Whois Record" refers to the collection of all data elements of the Domain Order, specifically its Registrant Contact Information, Administrative Contact Information, Technical Contact Information, Billing Contact Information, Nameservers if any, its Creation and Expiry dates, its Registrar and its current Status in the Registry.
 
2. OBLIGATIONS OF THE CUSTOMER
 
(1) The Customer must ensure that the Registrant of each Domain Order must agree to be bound by the terms and conditions laid out by the Registrar of the Domain Name during the term of the Domain Order. The Customer must familiarize himself with such terms. The Customer acknowledges that the Registrar has various rights and powers as mentioned in the Registrar's terms and conditions. Parent is not liable for any action taken by Registrar pursuant to the Registrar's terms and conditions. The Customer acknowledges and agrees that the Customer shall indemnify Parent of, and shall be responsible for any liability resulting from Registrants' noncompliance with such terms and conditions.
 
(2) The Customer will not make any changes to any information associated with the Domain Order without explicit authorization from the Registrant of that Domain Order.
 
(3) The Customer must comply with all applicable terms and conditions, standards, policies, procedures, and practices laid down by ICANN, the Registrar and the Registry Operator.
3. RIGHTS OF PARENT
 
Parent and Service Providers, in their sole discretion, expressly reserve the right to freeze, delete, suspend, deny, cancel, modify, take ownership of or transfer any Domain Order, in order to comply with any applicable Dispute policies, requests of law enforcement, or in compliance with any Court Orders, or if Parent or Service Providers in their sole discretion determine that the information associated with the Domain Order is inaccurate, or has been tampered with, or has been modified without authorization, or if Parent or Service Providers in their sole discretion determine that the Domain Order ownership should belong to another entity, or if Customer/Customer/Registrant does not comply with any applicable terms and conditions, standards, policies, procedures, and practices laid down by Parent, Service Providers, ICANN, the Registrar and the Registry Operator. The Customer agrees that Parent and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Parent and Service Providers, are not liable for loss or damages that may result from any of the above.
4. SURVIVAL
 
In the event of termination of this Product Agreement Extension for any reason, Sections 2 and 3 shall survive.
 
APPENDIX 'A'
 
PRIVACY PROTECTION SERVICE SPECIFIC CONDITIONS
 
1. DESCRIPTION OF SERVICES
The Privacy Protection Service hides the contact details of the actual owner from appearing in the Whois Lookup Result of his domain name.
 
2. IMPLEMENTATION DETAILS
 
(1) Customer acknowledges and agrees that the contact information being displayed in the Whois of a privacy protected Domain Order will be those designated by the Parent, and
 
(1) any mail received via post at this Address would be rejected;
 
(2) any telephone call received at this Telephone Number, would be greeted with an electronic answering machine requesting the caller to email the email address listed in the Whois of this privacy protected domain name;
 
(3) the sender of any email to an email address listed in the Whois of this privacy protected domain name, will get an automated response email asking them to visit the URL
http://www.privacyprotect.org/ to contact the Registrant, Administrative, Billing or Technical Contact of a privacy protected domain name through an online form. This message would be relayed as an email message via http://www.privacyprotect.org/ to the actual Registrant, Administrative, Billing or Technical Contact email address in the OrderBox Database.
 
(2) Customer agrees that we can not guarantee delivery of messages to either the Registrant, Administrative, Billing, Technical Contact, of a privacy protected Domain Order, and that such message may not be delivered in time or at all, for any reason whatsoever. Parent and Service Providers disclaim any and all liability associated with non-delivery of any messages relating to the Domain Order and this service.
 
(3) Customer understands that the Privacy Protection Service is only available for certain TLDs.
 
(4) Irrespective of whether Privacy Protection is enabled or not, Customers and Registrants are required to fulfill their obligations of providing true and accurate contact information as detailed in the Agreement.
 
(5) Customer understands and acknowledges that Parent in its sole, unfettered discretion, can discontinue providing Privacy Protection Services on the Order for any purpose, including but not limited to:
 
(1) if Parent receives any abuse complaint for the privacy protected domain name, or
 
(2) pursuant to any applicable laws, government rules or requirements, requests of law enforcement agency, or
 
(3) for the resolution of disputes concerning the domain name, or
 
(4) any other reason that Parent in its sole discretion deems appropriate to switch off the Privacy Protection Services.
 
3. OBLIGATIONS OF CUSTOMER
 
Customer must ensure that the Registrant of each Domain Order must also acknowledge and agree to be bound by the following terms and conditions. The Customer acknowledges and agrees that the Customer shall indemnify Parent of, and shall be responsible for any liability resulting from Customer's nondisclosure of these terms to Registrant of Domain Order.
 
4. INDEMNITY
 
Customer and Registrant agree to release, defend, indemnify and hold harmless Parent, Service Providers, PrivacyProtect.org, and their parent companies, subsidiaries, affiliates, shareholders, agents, directors, officers and employees, from and against any and all claims, demands, liabilities, losses, damages or costs, including reasonable attorney's fees, arising out of or related in any way to the Privacy Protection services provided hereunder.
 
APPENDIX 'B'
 
LIST OF TLDS PARENT IS AUTHORIZED TO PROVIDE DOMAIN NAME REGISTRATION AND MANAGEMENT SERVICES
 
     .COM, .NET (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .ORG (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .BIZ (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .INFO (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .NAME and .NAME Defensive Registrations and .NAME Mail Forwards (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .US (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .IN (through Registrar Webiq Domains Solutions Pvt Ltd)
     .EU (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .UK (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .TRAVEL (through Registrar Directi Internet Solutions Pvt. Ltd. D/B/A PublicDomainRegistry.com)
     .WS (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .COOP (through Registrar Domains.coop Ltd.)
     CentralNIC (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .MOBI (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .ASIA (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .ME (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .TEL (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .MN, .BZ (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .CC, .TV (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .CN (through Registrar PDR Ltd.)
     .NZ (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .CO (through Registrar <#=dotco_serviceprovidername#>)
     .CA (through Registrar PublicDomainRegistry.com Inc)
     .DE (through Registrar Directi Internet Solutions Pvt. Ltd. d/b/a PublicDomainRegistry.com)
     .ES (through Registrar Directi Internet Solutions Pvt. Ltd. d/b/a PublicDomainRegistry.com)
     .AU (through Registrar Public Domain Registry Pty Ltd.)
     .RU (through Registrar RU-Center)
     .XXX (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .PRO (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .SX (through Registrar PDR Ltd.)
     .PW (through Registrar <#=dotpw_serviceprovidername#>)
     .IN.NET (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
     .CO.DE (through Registrar PDR Ltd.)
 
APPENDIX 'C'
 
VERISIGN MOBILEVIEW SERVICE SPECIFIC CONDITIONS
 
1. DESCRIPTION OF SERVICES
 
The Verisign MobileView Service creates a mobile-friendly version for your .COM and .NET website.
 
2. IMPLEMENTATION DETAILS
 
Registrant agrees that Verisign may store the following data elements about any MobileView-enabled domain name:
 
(1) General Details (Company Name, Description and Company Logo);
 
(2) Contacts (Phone, Email and Address);
 
(3) Social (Facebook and Twitter URL);
 
(4) Products (Product Name, Description, Price and Image);
 
(5) Business Hours (Title and Hours of Operation);
 
(6) Coupons (Name, Description, Disclaimer, Image, Start and End Date).
 
(7) Usage information:
 
(1) Number of hits for any given domain name;
 
(2) User agent (where the request is coming from);
 
(3) Crawling website to collect website information.
 
3. DATA USAGE
 
Registrant agrees and acknowledges the following terms of data usage by Verisign:
 
(1) The data will be used to display to the end users and not used for any other internal purposes. This data is all publicly available on the internet and/or customer website.
 
(2) Customer information is used to create and maintain accounts as well as contacting Customers in case of any problems with accounts, provide technical support, conduct surveys and other similar activities.
 
(3) Verisign may use data for statistical analysis purpose to understand the Verisign MovileView adoption rate, trend by TLD's etc. in order to make improvements to our services.
 
(4) Verisign may also use data collected under the IMPLEMENTATION DETAILS, in accordance with the terms of their privacy policy as set forth at
http://www.verisigninc.com/en_US/privacy/index.xhtml.
4. DATA RETENTION
 
Registrant acknowledges that Verisign may retain some data that has been anonymized under the IMPLEMENTATION DETAILS, as well as retain statistical information derived from aggregated data, even after the MobileView Service has been cancelled.
 
5. DATA TRANSFER
 
Registrant acknowledges that Verisign may transfer data collected under the IMPLEMENTATION DETAILS across International boundaries. 
Terms for Web Hosting
SBS Computer Consultancy (Pvt) Ltd (hereinafter referred to as "Parent") AND you (hereinafter referred to as "Customer")
 
HAVE
 
Entered into a Customer Master Agreement effective from December 2, 2013 of which this "Customer Hosting Product Agreement Extension" is a part.
 
WHEREAS Parent provides Web, Virtual Private Server (VPS) and Email Hosting Services;
 
WHEREAS the Customer wishes to place an Order for Web, VPS and/or Email Hosting Services ("Hosting Order") through the Parent;
 
NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:
 
1. Rights of Parent
While certain attributes of the Hosting Order may consist of unlimited resources, Customer recognises that the Hosting Order is a shared hosting service, and that the Parent has the right in its sole discretion to apply any hard limits on any specific attribute or resource on the Hosting Order at any given time without notice in order to prevent degradation of its services, or incase of any breach or violation or threatened breach or violation of this Agreement, or incase Parent learns of a possibility of breach or violation of this Agreement which Parent in its sole discretion determines to be appropriate, or to protect the integrity and stability of the Parent Products and the OrderBox, or to avoid any liability, civil or criminal, on the part of Parent and/or Service Providers, or for any other appropriate reason. The Customer agrees that Parent and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Parent and Service Providers, are not liable for loss or damages that may result from any of the above.
 
2. Terms of Usage
Customer, or its contractors, employees, directors, officers, representatives, agents and affiliates and OrderBox Users, either directly or indirectly, shall not use or permit use of the Hosting Order, in violation of this Agreement, and for any of the activities described below -
 
A. General Terms
 
(1) For any unacceptable or inappropriate material as determined by Parent in its sole discretion, including but not limited to Topsites, IRC Scripts/Bots, Proxy Scripts/Anonymizers, Pirated Software/Warez, Image Hosting Scripts (similar to Photobucket or Tinypic), AutoSurf/PTC/PTS/PPC sites, IP Scanners, Bruteforce Programs/Scripts/Applications, Mail Bombers/Spam Scripts, Banner-Ad services (commercial banner ad rotation), File Dump/Mirror Scripts (similar to rapidshare), Commercial Audio Streaming (more than one or two streams), Escrow/Bank Debentures, High-Yield Interest Programs (HYIP) or Related Sites, Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme), Sale of any controlled substance without prior proof of appropriate permit(s), Prime Banks Programs, Lottery Sites, MUDs/RPGs/PPBGs, Hateful/Racist/Harassment oriented sites, Hacker focused sites/archives/programs, Sites promoting illegal activities, Forums and/or websites that distribute or link to warez/pirated/illegal content, Bank Debentures/Bank Debenture Trading Programs, Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com), Mailer Pro.
 
(2) Use over 25% of system resources, including but not limited to Memory, CPU, Disk, Network, and Bandwidth capacity, for longer than 90 seconds in any consecutive 6 hour period.
 
(3) Execute long-running, stand-alone, unattended server-side processes, bots or daemons.
 
(4) Run any type of web spiders or indexers.
 
(5) Run any software that interfaces with an IRC (Internet Relay Chat) network.
 
(6) Run, host, or store any P2P client, tracker, software, server, files, content or application, including bittorrent.
 
(7) Participate in any P2P or file-sharing networks.
 
(8) Use excessive resources which in the Parent's sole discretion result in damage or degradation to the performance, usage, or experience of OrderBox, other users, other orders, and any of Parent's services.
 
(9) Use the email service for sending or receiving unsolicited emails.
 
(10) Use the email service for sending or receiving emails through automated scripts hosted on your website. For sending out promotional emails, email campaigns, etc., we recommend using the Mailing Lists feature rather than using your email account. Upon detection of such mails going through the regular mailing system, such mails will get classified as spam even though the recipient might have opted in for receiving such mails. This would lead to immediate cessation of mail sending capabilities for the user or the domain name. Frequent violation would lead to permanent suspension of the domain name.
 
(11) Sending mails to invalid recipient email addresses. On receipt of too many bounce back messages due to invalid recipient email addresses, the user sending such mails would get blocked. Frequent violation would lead to permanent suspension of the domain name.
 
(12) Sending mails from an email address that is not valid and which results in triple bounces would result in suspension of the user sending such mails. Frequent violation would lead to permanent suspension of the domain name.
 
(13) Send emails with malicious content. Such emails could be emanating from user(s) whose machine(s) are infected with a virus or malware and such activity could be happening without the user(s) knowledge or user(s) could be unknowingly sending out emails whose receivers may deem them as unsolicited.
 
(14) Run cron entries with intervals of less than 15 minutes.
 
B. Web, Email Hosting Specific terms
 
(1) As a backup/storage device.
 
(2) Run any gaming servers.
 
(3) Store over 100,000 files.
 
(4) Constantly create and delete large numbers of files on a regular basis, or cause file system damage.
 
(5) Run any MySQL queries longer than 15 seconds.
 
(6) Divide Multi-Domain Hosting Orders into smaller packages to resell. Multi-Domain Hosting Orders may be used by only one company/Customer to host multiple domain names/websites. Certain relevant Documents, other than domain name whois details, with respect to company and domain names/website ownership will need to be presented when requested. Having the same whois details for all domain names in your Multi-Domain Hosting Order will not be enough to substantiate ownership by one company/customer.
 
(7) Store a large number of media files (audio, video, etc.), wherein the limit is at Parent's sole discretion.
 
(8) Send over 100 messages per hour per user and/or 300 messages per hour for a domain name. Receive a high volume of emails, by a user or domain name, in any given period of time.
 
(9) Purchase/use a Dedicated IP Address without installing an SSL Certificate.
 
(10) Violate the above Terms of Usage for a Hosting Order which comprises of the Do-It-Yourself website builder powered by Jigsy.com.
 
(11) Occupy more than 50% of the total disk space used for storing emails on the server.
 
Others Services
 
Web Services
 
CUSTOMER WEB SERVICES PRODUCT AGREEMENT EXTENSION  
 
SBS Computer Consultancy (Pvt) Ltd (hereinafter referred to as "Parent") AND you (hereinafter referred to as "Customer")
 
HAVE
 
entered into a Customer Master Agreement ("Agreement") effective from December 2, 2013 of which this "Web Services Product Agreement Extension" is a part. 
 
WHEREAS, Parent provides Domain Forwarding, Mail Forwarding, Managed DNS;
 
WHEREAS, the Customer wishes to activate through Parent, Domain Forwarding or Mail Forwarding or Managed DNS Services;
 
NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:
 
1. Customer Election. Customer hereby elects to activate Domain Forwarding or Mail Forwarding or Managed DNS through Parent.
 
2. Parent's Acceptance. Parent hereby accepts Customer's election to activate Domain Forwarding or Mail Forwarding or Managed DNS through Parent.
 
Digital Certificate
 
CUSTOMER DIGITAL CERTIFICATE PRODUCT AGREEMENT EXTENSION
 
SBS Computer Consultancy (Pvt) Ltd (hereinafter referred to as "Parent") AND you (hereinafter referred to as "Customer")
 
HAVE
 
entered into a Customer Master Agreement ("Agreement") effective from December 2, 2013 of which this "Digital Certificate Product Agreement Extension" is a part.
 
WHEREAS, Parent sells digital certificates of Thawte;
 
NOW, THEREFORE, Parent and the Customer, hereby agree as follows:
 
1. Customer Election. Customer hereby elects to purchase Thawte digital certificates through Parent
 
2. Parent's Acceptance. Parent hereby accepts Customer's election to purchase Thawte digital certificates through Parent.
 
Onsite Support
 
Every onsite visit will be charged separately for any support or training for Sri Lankan clients.
 
 
Terms for 30 Days Money Back Guarantee
 
30 days money back guarantee is provided only for web hosting and not for the domain registration, if you registered a domain with amazing web hosting.  
 
If you cancel your Amazing Web Hosting during 30 day money back period, we will refund back your amount deducting the domain registration fee and your domain will remain in your control panel. 
 

PRIVACY NOTICE

At SBS Computer Consultancy (Pvt) Ltd. ('SBSCC'), we pride ourselves on our commitment to protecting your privacy. We want you to know how we will collect, use and disclose the personal data you provide to us.  

If at any time you wish for us to delete your personal data from our files, please contact us in writing at e-mail address below and we will respond promptly.

By E-Mail
admin@sbscchosting.com
Collecting Your Data
'Personal data' is any data that can be used to identify you as an individual. SBSCC collects 'personal data' about you only with your full knowledge in conjunction with:
1.  A product purchase. 
2.  Registration of a purchased product. 
3.  A request for information and trial products. 
SBSCC will only process personal data in accordance with the applicable rules and this privacy policy. All personal data you submit will be controlled by SBSCC.

Using Your Data
It is SBSCC's policy that you should know exactly what personal data we collect from you and how we will use it. We collect personal data from you for the purpose of processing your order or enquiry. We may use your personal data to supply products and services to you that you have requested, carry out any agreement with you or take any steps that you have requested. In particular, we may:
1.  Update you as to the status of your order.  
2.  Alert you to important product revisions or updates.  
3.  Inform you about registration and upgrades to your purchased products.  
In addition to the above uses, where you have given us appropriate permission, we may also use your personal data for the following purposes and direct marketing ('Additional Purposes'):
1. To tell you about special discounts on additional products and services.  
2. To advise you about new products and services.  
3. To advise you about new products from other companies that SBSCC feels may be of interest to you.  
Aggregate data is general data about groups of customers and does not identify individual customers. SBSCC may combine your data with that of other individuals to create aggregate data which we will use to improve our products & services and develop new ones. For example, we may tell a third party how many people purchased a certain product, but not that you personally purchased a specific item.

You should also be aware that we may occasionally provide links from our Web site to other sites that we think will interest you. If you click on a banner advertisement or any other link, the 'click' will take you off the SBSCC site. Once you leave any SBSCC Web site, any information that you may have provided remains with us and is not forwarded to the next site to which you have linked. Personal data that you may choose to provide to a third party Web site linked to an SBSCC Web site will be subject to the privacy policy of the operators of the third party Web site. SBSCC is not responsible for the use or protection of personal data you disclose to a third party Web site operator, even if reached from an SBSCC Web site.
Enabling Cookies

SBSCC uses a variety of Web technologies on our Web sites. Among these are cookies, which are pieces of information that our Web sites provide to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Cookies also allow us to customise your visit to our Web sites by recognising you when you return. Cookies cannot be used to see any other data on your computer, nor can they determine your e-mail address or identity.

Most browsers accept and maintain cookies by default. Check the Help menu of your browser to learn how to change your cookie preference. You can choose to decline cookies while at our Web site, but this may limit your ability to access certain areas of the Web site.

To purchase and download products from www.sbscchosting.com you must ensure your browser is able to accept cookies. Cookies are required for these services to authenticate registered users and to provide access to certain areas of our Web sites that are available to limited registered users only. Cookies are deleted when you close your browser, as well; this authentication becomes invalid after a certain period of time.

With or without cookies, our Web sites track usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. We use this data to better understand Web site usage in the aggregate so that we know what areas of our Web site users prefer. This data is stored in log files and is used for aggregated and statistical reporting. This log data is not linked to personal data gathered elsewhere on the site.

Disclosing Your Data
SBSCC may also transfer personal data to SBSCC partnered companies for software registration purposes. Where this is done, SBSCC shall take necessary steps to adequately protect the information transferred. BY SUPPLYING PERSONAL DATA TO SBSCC, YOU APPROVE TO ANY SUCH TRANSFER.

It is SBSCC's policy that you are kept in control of the ways in which we use your personal data for the Additional Purposes. All SBSCC communications, in whatever medium, that involve the recording of personal data for these Additional Purposes include a short section that allows you to indicate your preferences with respect to the use of that personal data. You can choose whether or not you wish to receive additional information or promotional offers from SBSCC.
Additional Information
Any information that you choose to provide us with will be used to personalise and improve our customer service operations. All information is collected and stored in a secure manner and is used strictly in relation to this policy and your stated preference. SBSCC shall not be responsible or liable for loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of any information to us. In addition, under the law, we must cooperate fully with any law enforcement agency should a situation arise where our information about customers could be of assistance.

From time to time, SBSCC may introduce new products and services to our customers that may require modifications to this policy. We reserve the right to modify this policy at any time by notifying our customers, via the SBSCC Web site, of a new or revised policy. These modifications will only apply to personal data that you then provide to us after the date of the modification.

Contact Preferences
As an SBSCC customer, we may also use your contact information to inform you of other products or services we think might interest you. However, if you do not wish to be contacted for promotional purposes, you can "opt out" when SBSCC collects your information. Alternatively, you can update or correct your personal or business information relating to your SBSCC account by contacting us by e-mail.

Please note that your contact preferences only apply to SBSCC contacting you for marketing purposes. We may still need to communicate with you regarding the usability of your product or critical messages relating to your service or software. These communications may include service messages, subscription renewal notices, critical notices or legally mandated notices.

Openness
In the future, we may make changes to our privacy policies or practices.

REFUND POLICY

• All purchases made through SBS Computer Consultancy(Pvt) Ltd - website(sbscchosting.com) are NON-REFUNDABLE.  
• Once subscribed and paid, there are absolutely no refunds.
• We highly recommend you to try our products and services before you subscribe.